webex

webex

webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.
This cloud-based collaboration suite is comprised of software including Webex Meetings, Webex Teams and Webex Devices.
The webex suite is a merger of Cisco’s Webex web conferencing platform and the Cisco Spark team collaboration app.
Cisco webex products provide capabilities including online meetings, team messaging and file sharing. The suite is considered a leading collaboration platform in the unified communications area and is geared toward both small group collaboration for SMBs as well as large group meetings for enterprise-wide deployments.

VIDEO CONFERENCE APP

Pedagogical background

Students can join video conferences from a desktop or mobile app. A web version of Webex is available as well – although more features are available on the other versions.
Users can also share files and participate in team messaging features. The service is supported by both Cisco webex Meetings and webex Teams apps.
webex Meetings is Cisco’s cloud-based web and video conferencing service that enables global and virtual teams to collaborate on mobile devices and standards-based video systems in real time. webex Meetings includes features such as screen sharing, meeting recording, customizable layouts as well as meeting broadcasting.
webex Meetings integrates with Slack and Microsoft Teams, which allows users to start or join webex video meetings directly from either platform.
webex Meetings offers calendar integrations including Outlook, Office 365 and Google Calendar, and also integrates with IBM Connections and Microsoft OneDrive for file sharing. webex Meetings features personal rooms that users can customize, schedule meetings or leave open for ad hoc meetings.
Users can also schedule meetings from webex Meetings, join webex meetings from Teams or continue conversations in Teams after a meeting ends. webex Meetings supports large-scale events such as webinars and virtual training.
webex Events supports interactive webinars and events for up to 3,000 attendees.
webex Training supports live or on-demand training sessions with capabilities such as testing and automated grading for over 1,000 participants.
webex Webcasting supports large-scale virtual events for more than 40,000 participants.
webex Meetings also has a customer service offering called webex Support. The service includes capabilities such as live chat, video conferencing, remote desktop control, and automatic queuing and routing.

Use cases/examples of usage: (tutorial)

Strenght: There are popular video conferencing tools such as Zoom available, so Webex has to provide a collection of features that can draw consumers away from competition. Benefits of Webex includes: Voice options from phone or computer audio, HD video. Users can join calls on multiple devices, and can switch devices mid-call. Users can share various files among participants, and content sharing extensions are available for web use. Annotation tools are available. Calls can be recorded. Chat and screen share features are available. Screens can be controlled remotely. Added security features. Integrates with applications such as Cisco and Microsoft Teams.

Weakness: Cost is higher in comparison to Microsoft Teams and Zoom. Some users may find the menu system and UX hard to navigate intuitively. Glitches with audio have been experienced for non-Webex users when connecting to audio. Some have also found it difficult to migrate from legacy Webex systems.

People opinion about the tool: https://www.trustradius.com/products/webex-meetings/reviews

Similar Tool: Zoom; Teams; Google Meets; Skype.

Technical and operational requirements: PC or mobile.

License Tool: 1 to 100 and for 40 minutes is free.