It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform used for video communications (Meetings), messaging (Chat), voice calls (Phone), conference rooms for video meetings (Rooms), virtual events (Events) and contact centers (Contact Center), and offers an open platform allowing third-party developers to build custom applications on its unified communications platform (Developer Platform).
WEB CONFERENCING SOFTWARE
Zoom delivers online and hybrid learning, better engage students through impactful virtual experiences, and expand access to education. Improve learning experiences, and enhance student engagement with a blend of synchronous and asynchronous learning tools.
Some of the valuable options of Zoom:
- Easy to use virtual backgrounds.
- Emojis that let participants show their reactions without interrupting the meeting.
- Automatic recording for meeting reviews or post-meeting note-taking.
- Breakout rooms that make it easy to switch from large group meetings to smaller sessions.
- Screen sharing by any attendee.
- Whiteboard for on-the-fly diagrams.
- Transcriptions of audio content.
- Closed captioning.
Use cases/examples of usage: (tutorial)
Strenght: Track student engagement: user management dashboards for tracking usage, attendance, in-meeting data, and more. 3 Whiteboard are included in the free version.
Weakness: In the free version only 40 minutes or 100 partecipants are allowed. Zoom has been criticized for “security lapses and poor design choices” that have resulted in heightened scrutiny of its software. The company has also been criticized for its privacy and corporate data sharing policies. Security researchers and reporters have criticized the company for its lack of transparency and poor encryption practices.
People opinion about the tool: https://www.trustradius.com/products/zoom/reviews?qs=pros-and-cons#reviews
Similar Tool: Microsoft Teams; Slack; Skype; Meet; Asana.
Technical and operational requirements: The Zoom software is available for Mac, Windows, and mobile devices. Pc, touchscreen devices, smartphone, tablet.
License Tool: Up to 40 minutes or 100 partecipants link to upgrade plan.